Ask Prince!

Welcome back! We have certainly missed you. In light of Covid-19 situation, we have put together a list of Frequently Asked Questions about our new initiatives and implementations set in place in our venue in accordance with government guidelines. We apologise for any inconvenience caused, we’re doing our best to fight against Covid-19 and we kindly seek your understanding.

Please have a look and if you have any further questions, feel free to drop us an email at info@fatprincesg.com or call us at +65 6221 7794

Health and Safety

What are the health and safety measures implemented for guests?


- SafeEntry check in and out required for all guests - Temperature check for all guests upon arrival - All guests are required to wear masks upon arrival and when moving around in venue (using restrooms, going outside, etc) - Hand sanitiser stationed at the front door, bar, bathrooms and kitchen workstations - Serving cutlery is provided for sharing plates to avoid cross-contamination. - No Physical contact allowed (ie. handshake, high fives) - 1-Meter table distancing in all venues - Maximum of five guests per table. Diners can sit together at a table of 5 or below - Small bags will be given to each guest so that they can store their facemasks when they are not eating. Guest can take it home with them. - Guests will be given the option of looking at menus via their smartphone to avoid contact. Paper menus will also be in venue for those who prefer. - Contactless payment with wireless CC terminals - Guests that are waiting to queue at demarcated areas




What are the health and safety measures implemented for staff?


- SafeEntry check in and out required for all staffs - Daily temperature checks at the start and end of their working shift - All staffs are required to wear masks at all times - Kitchen staffs are required to wear gloves at all times during service - Periodic sanitisation of all tables, workstations and contact surfaces throughout the day & night - Any foreign worker staff residing in dorms is required to fill daily contact tracing documents to be submitted to MOM and MOH - Selected and Limited Staffing to reduce contact in all venues - No Physical contact allowed (ie. handshake, high fives) - Handwashing every 30 minutes





Reservations and Menu

Is your restaurant operating at full capacity?


We are currently operating at 50% of our restaurant capacity, with a maximum number of 5 guests per table. There will also be a 1-meter distance table seating in our venue.
Seats are limited, so book your table in advance please! Call us at 6221 7794 or make your reservation via Chope.




Are your full menus available?


Due to limited seatings, we are currently running our menus with about 75%-85% of our usual offerings in an effort to manage and keep wastage at a minimum. You may click onto the link below to view our menus at your convenience. https://www.neonpigeonsg.com/menu However, if there is something you really miss from our menus, drop us an email info@fatprincesg.com or call us at 6222 7794, and we will try our best to satisfy your cravings!




What are your hours of operation?


Monday to Friday 11.30am - 3pm (Lunch) 5pm - 11pm (Dinner) Saturday to Sunday 11.30am - 3pm (Brunch) 5pm - 11pm (Dinner) *Alcohol consumption to cease at 10.30pm




Are you taking walk-ins?


Yes, we do accept walk-ins. However, due to the limited seating capacity, we highly encourage you to make a reservation to avoid long waiting times.
Should you wish to make a reservation with us, you can call us at 6222 7794 or make your reservation via Chope.




Can I sit at the bar?


Yes! You can enjoy the full menu at the bar. However, social distancing measures still apply.




Are there vegan, vegetarian, gluten-free options?


Our menus are catered to all sorts of dietary requirements. Kindly drop us an email info@fatprincesg.com or call us at 6222 7794 for any special dietary requirements. We’re more than happy to assist you and ensure that your dietary restrictions are accommodated!




Can I bring my own cake for a birthday celebration?


Unfortunately, due to health and safety measures, we cannot accept any outside food or drinks in our venue. If you would like us to prepare a cake for a special occasion, kindly drop us an email info@fatprincesg.com or call us at 6222 7794. We will try our best to accommodate your request!




What is your corkage policy?


We charge a $45++ corkage fee and are limited to one bottle per table. However, we are happy to waive the corkage if you purchase a bottle for us “1 for 1”.





Delivery

Can I still order online?


Yes we are still doing delivery, please visit https://fatprince.oddle.me/




Do you offer island-wide delivery?


Yes, we do!




Is it possible to opt for a contactless delivery/ pick-up?


Yes, you can opt for contactless delivery on Oddle and Deliveroo. You can also state in the remarks section before checking out.





Events

Are you able to hold social and/or corporate events?


Due to the government’s restrictions on venue capacity, we are limited to having only 5 guests per table.




Who do I contact for corporate events in the future?


Please drop us an email info@fatprincesg.com or call us at 6221 7794!




Do you sell gift cards?


Of course we do! To purchase, please drop us an email at info@fatprincesg.com




Are children allowed in your venue?


Unfortunately, yes!




How can I apply for a job?


Please drop us an email at info@fatprincesg.com